Top 6 Features Every VMS Dashboard Should Have in 2024

From camera and storage health monitoring to multi-site visibility, these are 6 features you should look for in a VMS dashboard.
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Your VMS is useless if your video isn’t there when you need it. 

And the only way to ensure your video is reliably available, is to make sure your system is healthy and working as expected. 

But what does that even mean?

To be specific, it means that your cameras are recording, storage has adequate space, system is configured correctly, lenses are clean and free of obstructions, etc.

Instead of spending hours every day manually checking on all of these things, a VMS dashboard offers an easy way to verify if your system is functioning properly or if there are any issues that need your attention.

What is a VMS dashboard?

A VMS, or Video Management System dashboard, is a visual representation of a surveillance system’s overall health and performance. It monitors critical system components such as camera uptime, recording server health, storage capacity, and network performance.

A VMS dashboard eliminates the burden of checking cameras and storage systems manually.

It alerts users to potential issues—like offline cameras, configuration issues, or bandwidth bottlenecks—enabling them to proactively address problems before they escalate or result in lost video. 

By providing a clear, at-a-glance view of system health, a VMS dashboard ensures video security operations remain efficient and reliable.

The Importance of an Effective VMS Dashboard in 2024

Video security systems are complicated enough. 

And while we may have advanced technology like facial recognition and AI video analytics, a lot of the foundational software has not caught up with the rest of the world in embracing the user experience. 

This means a lot of our time is spent, as system administrators, on tedious and manual tasks and isn’t always super intuitive. 

You will likely need to invest in an add on software like The Boring Toolbox for Milestone XProtect if you want complete visibility into your system health and utilize bulk configuration tools. 

Raising our bar to 2024 standards, here are 6 features you should be looking for in a good VMS dashboard.  

Real-Time and Historical Camera Health Data

At bare minimum, a good VMS dashboard should give you real-time data on how many, and which, cameras are down. It should also be able to provide you with historical data for each of those cameras that shows you when it went down and when it came back online. 

Screenshot of hIstorical camera events from The Boring Toolbox

An add-on like The Boring Toolbox (for Milestone XProtect) is cool because it gives you the ability to tag certain cameras as “critical” as well as put them in “maintenance mode” so you can either mute or draw attention to what’s important in your system. 

Being able to see which cameras are down in real-time at-a-glance is a critical piece of this puzzle and will help you address issues quickly and get your cameras back online.

Actionable Health Data for Proactive System Management

Alerting you to active problems is key but wouldn’t it be great if you had the data to prevent problems before they occurred? 

A VMS dashboard should also give you the information you need to be proactive about the health of your surveillance system.

Some helpful metrics include:

  1. Identifying flapping cameras: cameras with connectivity issues causing frequent disconnections.
  2. Identifying configuration issues.
  3. Displaying recording server storage levels.
  4. Ranking cameras by storage consumption.
  5. Highlighting errors with SD cards.
1. flapping cameras 2. configuration issues 3. server storage levels 4. camera storage consumption 5. SD card errors

This information helps you make data-informed decisions about replacement and maintenance costs, allowing for proactive system care. 

Multi-Site Visibility

It’s 2024, we should be able to see the entirety of your system on one pane of glass. The idea of needing to log into multiple management servers to see what’s happening is inefficient. 

Get yourself a VMS Dashboard that consolidates the health data for each of your sites onto one single dashboard. 

If you need to narrow your lens and dig deeper into one site or recording server, a good VMS dashboard will have the functionality that allows you to toggle between them as needed. 

Interactive Dashboard

An interactive dashboard is crucial for digging deeper into your system’s data and making informed decisions quickly. 

At a glance, you should be able to click on key metrics—like the number of down cameras—and instantly see a detailed list. 

The Boring Toolbox excels here by allowing you to sort these cameras by recording server and click into each one to view full details. This functionality means you can start troubleshooting issues immediately, streamline your workflow, and ensure your surveillance system operates smoothly.

Integrations That Make Collaboration Easy

Seamless integrations with collaboration tools like Slack and Microsoft Teams are game-changers for efficient team communication and rapid issue resolution. A VMS dashboard should not only alert you to system and camera issues but also deliver those notifications directly to the platforms where your team is already active. 

A great VMS dashboard, like The Boring Toolbox, allows you to receive camera and system alerts, as well as reports, straight into your team’s channels. Even better, you can query real-time VMS status updates without ever leaving Slack or Teams. 

This means you can quickly loop in the right people, collaborate on solutions in real-time, and address issues faster than ever before.

Scalability and Seamless VMS Integration

When you are looking at VMS dashboard solutions, you really need to consider how it will work in both the near and distant futures. 

Near future: how difficult will the dashboard be to set up initially and will it break after each VMS software update. 

Distant future: does the dashboard have the ability to scale with your VMS’s growth and does the data flow seamlessly between the two as I add new cameras and recording servers to the VMS?

The answer to those questions lies in how deep the plug-ins integration is with your video management system. 

Add-ons aka integrations are not all created equally. 

A truly seamless integration with your VMS system will eliminate the need for double entry when adding camera data. 

It also ensures backwards and forwards compatibility so you maintain full functionality regardless of software updates to your VMS–preventing the common issue of integrations breaking with new software versions.

As an example, The Boring Toolbox is exclusively built for Milestone using the Milestone MIP SDK  This means there will be no hiccups with your dashboard data when Milestone releases a new version, no need to double enter new camera data (up to 10k cameras!), and set up is a breeze. 

In conclusion...

In 2024, video surveillance systems are more sophisticated than ever, but their complexity can become a burden without the right tools in place.

A powerful VMS dashboard isn’t just a luxury—it’s a necessity for maintaining an efficient and reliable security system. Without it, administrators are stuck manually checking cameras and storage, wasting countless hours, and risking critical downtime.

By leveraging the right dashboard, you’ll have real-time visibility into your system’s health and performance, allowing you to address issues quickly and proactively, before they result in lost video.

We are committed to making The Boring Toolbox the most intuitive and useful VMS dashboard on the market. If you use Milestone XProtect as your VMS and want immediate visibility into your system’s health, sign up for our 30-day free trial today.

What Our Customers Say

William
William@ Major US City Police Department
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"Because of The Boring Toolbox, I am confident my video will be there when I need it"
Peter
PeterSecurity Administrator
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“Crawling through milestone is impossible - this saves so much time - I really do love this product”
Stephen
StephenMilestone Administrator
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“Since getting boring they have removed 20 dead cameras and recouped the licenses and improved their KPI (Goal of 94% camera uptime)”
Alen
Alen @ Cloud-Based CRM Platform
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"The Boring Toolbox makes it easy to know my video is recording"
Ryan
RyanBoring Customer
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“Over 113 cameras have 300 days of retention but are set for 30 days. We never would have caught it without The Boring Toolbox!”
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