Have you ever sat with smart client open and flipped through each camera making a spreadsheet of each one that was not providing video or has a bad picture? Think of how long that took, about what you could have been doing to help the program if you had those hours back. Boring Toolbox scheduled reports for Milestone XProtect are here to make those dreams come true.
The Boring Toolbox new scheduled reports allow you or your team members to receive awesome reports via email when you need them. Each report can be filtered to include only the information the recipient needs to be productive.
Reports by geographical location
Take a geographically distributed organization with different teams per region. With each team responsible for the cameras in their respective region. With scheduled reports, you are able to group cameras by region and deliver those reports with camera status, video retention, snapshots and server storage to each team’s inbox. Team members don’t even need access the Boring Toolbox or management client or, better yet, remember to do it.
Reports by business function
Let’s look at another example: a company splits responsibilities across three teams. IT handles Milestone servers, storage, etc., SOC Operators make sure the cameras are clean and online and security managers make sure they are in compliance with video retention policies and configured with the correct frame rate and resolution. With scheduled reports from Boring Toolbox you would be able to send:
A report for security managers
Security managers are responsible for the effectiveness of the entire Milestone XProtect VMS. This includes making sure that video is there when it’s needed and that the program maintains compliance with standards and regulations.
The Boring Toolbox can deliver comprehensive reports to Security managers. These reports include video retention and camera stream settings which easily identifies issues with video capture. No more nasty surprises when something needs to be reviewed!
A report for SOC operators
In many organizations SOC operators are responsible for making sure cameras are online and the image clear and in focus. This normally means hours of sifting through cameras and generating an Excel sheet with those that need maintenance.
Using scheduled reports, Milestone admins can deliver an Excel report directly to the SOC operator with camera status and camera snapshots already populated and ready for review.
A report for IT
IT manages the Milestone XProtect server and storage infrastructure. We use the filters to provide them with a detailed report of basic camera details and server and storage information. This report will not include snapshots, retention, stream settings, etc. as they are not relevant to their business objectives.
The best part about this is that it all happens without the Milestone admin intervening and without the receiver of the report having access to any of the Milestone management tools and resources. It’s always on and hands off.